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Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information.

Our Commitment to Your Privacy

At Naija Food Bundle, we are committed to protecting your privacy and ensuring the security of your personal information.

Last Updated: January 1, 2025

Introduction

This Privacy Policy describes how Naija Food Bundle ("we," "us," or "our") collects, uses, and shares your personal information when you use our website, mobile application, and services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy. We may update this Privacy Policy from time to time, and we will notify you of any changes by posting the new Privacy Policy on this page.

Information We Collect

We collect several types of information for various purposes to provide and improve our Services to you.

Personal Information

While using our Services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Information"). This may include:

  • Name and contact information (email address, phone number, shipping address)
  • Payment information (credit card details, billing address)
  • Account credentials (username and password)
  • Demographic information (age, gender, preferences)
  • Communication preferences

Usage Data

We may also collect information on how the Services are accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (IP address), browser type, browser version, the pages of our Services that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

How We Use Your Information

Naija Food Bundle uses the collected data for various purposes:

Purpose Description
To provide and maintain our Services Processing your orders, managing your account, and providing customer support.
To notify you about changes Informing you about updates to our Services or changes to our terms and policies.
To allow participation in interactive features Enabling you to use features like product reviews, wish lists, and personalized recommendations.
To provide customer support Responding to your inquiries, questions, and requests.
To gather analysis or valuable information Improving our Services, products, and user experience.
To monitor usage of our Services Detecting, preventing, and addressing technical issues and security breaches.
To provide you with news and offers Sending you information about special offers, promotions, and new products (with your consent).

Data Sharing and Disclosure

We may share your personal information in the following situations:

  • Service Providers: We may employ third-party companies and individuals to facilitate our Services, provide the Services on our behalf, perform Service-related services, or assist us in analyzing how our Services are used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Business Transfers: If Naija Food Bundle is involved in a merger, acquisition, or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.
  • Legal Requirements: Naija Food Bundle may disclose your Personal Information in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Naija Food Bundle, prevent or investigate possible wrongdoing in connection with the Services, protect the personal safety of users of the Services or the public, or protect against legal liability.

Data Security

The security of your data is important to us, and we implement appropriate technical and organizational measures to protect it. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

We use SSL encryption to protect sensitive information transmitted online, and we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access: You have the right to request copies of your personal information.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure: You have the right to request that we erase your personal information, under certain conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
  • The right to object to processing: You have the right to object to our processing of your personal information, under certain conditions.
  • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the information provided below.

International Data Transfers

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside Nigeria and choose to provide information to us, please note that we transfer the data, including Personal Information, to Nigeria and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Children's Privacy

Our Services are not intended for use by individuals under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer:

Contact Privacy Team